CUSTOMER SERVICE

CUSTOMER SERVICE

CONTACT US

Should you have any questions, concerns, complaints, or suggestions about the online store, you may contact our Customer Service Department by any of the following means:

– E-mail: smgarments@smshops.online
– By post to the following address: SM Garments shop G-13 Rex Center Opposite Atrium mall Zaibun Nisa Street Saddar Karachi.

BranchPHONE NUMBERCUSTOMER SERVICE SCHEDULE
Saddar Branch+92 21 35630833From Monday to Saturday from 10 am to 9 pm and Friday from 3 pm to 9 pm

The Customer Service department will provide you with a reference number and a written acknowledgement of receipt upon the submission of your claim. SM Garments will address your concerns as swiftly as possible, and in all cases, within a period of one month.

S M GARMENTS ALERT :      All branches will be open at 12:00 pm & will closed 10:00 pm.      Friday : All Branches will be open After Namaz e Jumma.       Sale Items can not be Changed or Return.       Due to heavy rain in major cities of Pakistan.    Pickup, deliveries may get delayed.     Your patience and cooperation in this regard is highly appreciated.          All the new orders will be posted after 2nd to 3rd of August 2022